Terms and Conditions

Welcome to Discreetsoft. By accessing and using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully before using our services. If you do not agree with any part of these terms, you should not use our website or services.

1. Introduction

These Terms and Conditions govern your use of our website and services. Discreetsoft reserves the right to modify these terms at any time, and any changes will be effective immediately upon posting. Your continued use of the website and services following any changes indicates your acceptance of the new terms.

2. Services

Discreetsoft provides custom website design and development services. Our services include, but are not limited to, website design, development, SEO optimization, and ongoing support. We strive to deliver high-quality and timely services in accordance with the specifications agreed upon in your project proposal.

3. Intellectual Property

All content, design, and intellectual property related to our website and services are the property of Discreetsoft or its licensors. You may not use, reproduce, or distribute any content from our website or services without our prior written consent.

4. User Obligations

As a user of our services, you agree to use our website and services for lawful purposes only. You agree not to engage in any activity that could damage, disable, or impair our website or interfere with any other party's use of the website.

5. Payment and Refunds

Payment terms are outlined in your project proposal. We require advance payment for certain services, with the balance due upon completion. Refunds are provided only in cases where we fail to meet the agreed-upon service standards or in accordance with our refund policy, which is detailed in the project proposal.

6. Limitation of Liability

Discreetsoft is not liable for any indirect, incidental, or consequential damages arising from your use of our website or services. Our liability is limited to the maximum extent permitted by law and is restricted to the amount paid for the services in question.

7. Termination

We reserve the right to terminate or suspend your access to our website and services at our sole discretion, without notice, if you breach any of these terms and conditions.

8. Remote Workplace Policy

At DiscreetSoft, we are committed to fostering a flexible and productive work environment through our Remote Workplace Policy. Our policy is designed to support the diverse needs of our employees while maintaining high standards of performance and collaboration. Here’s an overview of our key guidelines:

1. Eligibility

Remote work is available to employees based on role, performance, and departmental needs. Eligibility is assessed on a case-by-case basis, considering factors such as job responsibilities and the ability to work independently.

2. Work Hours

Remote employees are expected to maintain regular working hours as agreed upon with their managers. Flexibility is offered to accommodate different time zones and personal circumstances, but employees must ensure that they are reachable during core business hours and meet project deadlines.

3. Communication

Effective communication is vital in a remote setting. Employees must use company-approved communication tools (e.g., Slack, Microsoft Teams) to stay connected with their teams. Regular check-ins and meetings via video conferencing are required to ensure alignment and collaboration.

4. Productivity and Performance

Employees are expected to deliver the same level of productivity and quality as they would in an office setting. Performance will be monitored through regular progress updates, goal setting, and feedback sessions.

5. Equipment and Security

DiscreetSoft provides the necessary equipment (e.g., laptops, software) for remote work. Employees are responsible for maintaining the security of company data and following IT guidelines to prevent unauthorized access and breaches.

6. Workspace Requirements

Employees are responsible for creating a suitable and safe work environment at home. This includes having a quiet, dedicated workspace that minimizes distractions and supports productivity.

7. Health and Safety

Remote employees should ensure that their work setup complies with health and safety regulations. DiscreetSoft offers resources and guidance to help employees create an ergonomic workspace and address any work-related health concerns.

8. Policy Review and Adjustments

The remote workplace policy is subject to periodic review and adjustments. Employees will be informed of any changes, and feedback is encouraged to continuously improve the remote work experience.

9. Support and Resources

DiscreetSoft provides ongoing support through HR and IT teams to assist remote employees with any challenges they may encounter. Training and resources are available to ensure a smooth remote work experience.

9. Contact Us

If you have any questions or concerns about these terms and conditions, please contact us at WhatsApp.